Shipping & Delivery Policy
At Nora & Scott Vancouver, we aim to ensure that your order arrives safely, efficiently, and in perfect condition. Below you will find clear and detailed information about our shipping and delivery procedures.
1. Order Processing Time
All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive an email confirmation containing your tracking information, allowing you to follow your package throughout the delivery process.
2. Estimated Delivery Time
Our average delivery time is 3–7 business days, depending on your country of residence and local postal services.
Please note:
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Delivery times may be affected during busy periods (such as holidays).
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Customs inspections or international delays may also impact the estimated delivery window.
We continuously work to ensure fast and reliable delivery for all orders.
3. Shipping Method & Origin
To maintain a diverse and frequently updated collection, all orders are shipped directly from our supplier in China.
Because of this international shipping process:
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Your order may be subject to customs duties or import taxes depending on local regulations.
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These charges, if applicable, are the responsibility of the customer.
This structure allows us to offer high-quality items at competitive prices.
4. Shipping Costs
Shipping costs are calculated during checkout.
They may vary based on:
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Destination country
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Package weight
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Selected shipping method
All costs will be clearly displayed before completing your order.
5. Responsibility During Shipping
Please review the following important points:
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If tracking information indicates that a package has been successfully delivered, the responsibility lies with the customer.
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Ensure that your shipping address is correct when placing the order.
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Any errors in the address must be reported within 24 hours after the order is placed.
Nora & Scott Vancouver is not responsible for orders delivered to incorrectly provided addresses.
6. Contact Information
For questions or concerns regarding shipping, tracking, or delivery, feel free to contact us: